Industrial | Teamplate

+91 80 29765152
info@hometron.net

Free Quote

Home
About
Product
Gallery
FAQs
Contact

FAQs

FAQs for Customers:

What products does your company manufacture?
We manufacture a range of electrical house wires including...
Are your products BIS certified?
Yes, all our products are BIS certified to ensure compliance with Indian standards.
Do you offer customized solutions for specific projects?
Yes, we provide customized solutions tailored to specific project requirements.
How do I place an order for your products?
Orders can be placed by contacting our sales team via phone or email (info@hometron.net).
What are the benefits of using your electrical house wires over others?
Our wires are known for durability, safety, etc.
Can I get a sample of your products before placing a bulk order?
Yes, samples are available upon request to evaluate quality and suitability.
How can I become a distributor or dealer for your products?
Please contact our sales department via email (info@hometron.net) to discuss distributorship opportunities.
Do you offer technical support for your products?
Yes, we provide technical support to ensure proper installation and use of our products.
Are your products environmentally friendly?
Our products are designed with eco-friendly features or certifications.
What are the safety standards your products adhere to?
Our products adhere to BIS, ISI, etc.
What is the warranty period for your products?
Our products come with a standard warranty of 5 years.
Can your products be used in both residential and commercial buildings?
Yes, our products are suitable for both residential and commercial applications.
Do you ship internationally?
Yes, we ship internationally to various regions. Shipping details can be provided upon request.

FAQs for Distributors:

What are the technical specifications and standards compliance of your electrical house wires?
Provide detailed specifications such as wire gauge, insulation material, voltage rating, and adherence to BIS standards (IS 694).
Do you provide test certificates or BIS certification for your products?
Ensure all products are tested and certified as per BIS standards. Provide certificates confirming compliance with IS 694.
Can you customize wire lengths and packaging according to distributor requirements?
Yes, we can provide custom lengths and packaging options to meet specific distributor needs.
How do you ensure consistent product quality and reliability?
We follow strict quality control measures and conduct regular inspections to maintain high standards of product quality.
Are your electrical house wires suitable for both indoor and outdoor applications?
Yes, our wires are designed to be suitable for a wide range of applications including indoor and outdoor installations.
What are the benefits of using BIS-certified wires compared to non-certified wires?
BIS-certified wires ensure compliance with national safety and quality standards, offering reliability and peace of mind to end-users.
How do you handle large orders and ensure timely delivery?
We have robust logistics and inventory management systems in place to handle large orders efficiently and ensure timely delivery.
Do you provide technical support and training for installation and troubleshooting?
Yes, we offer technical support and training resources to assist distributors with installation and troubleshooting queries.
What is your process for handling product returns and warranty claims?
We have a streamlined process for handling returns and warranty claims, ensuring prompt resolution and customer satisfaction.
How do you address environmental sustainability in your manufacturing processes?
We adhere to environmentally friendly practices and use materials that meet regulatory standards for sustainability.